Product and service is great. I would have rated this 4.9 stars but fraction isn’t available so I’m sticking with 4.
Only complaint I have is the inconvenience of resetting the device every time the region changes. Otherwise, speed and ease of use is awesome.

Second time using the pocket wifi. Still awesome as the first.

Literally no issues. Quick start up, easy to use and easy to ship back. I would do this again!

The all process, purchase the service, pickup the WiFi device, operating the WiFi device and sent it back, was smooth and easy. It'd arrived with WiFi device, additional power bank, power supply with 2 USB output and double USB cable. The WiFi device battery last for about 10 hours every day.Very recommended.

The Wifi is very reliable and superb for using anywhere.

Having this wifi was a lifesaver for my trip. Had access to wifi at all times. Battery life was great. Pickup and drop off at Narita airport was easy.

Worked excellent everywhere we went(other some spots underground obviously) would 100percent recommend, great price for unlimited data and very convenient for multiple users. Going to use again

Excellent customer service on collection of WiFi and translater staff very helpful
Easy to post back at airport,Would recommend to friends & family and hopefully will be using you products again next year..
Regards Andy..

all fine. I hope i finde him in the Hotel =)

The pocket WiFi was very convenient avoiding the hassle of setting up a SIM card. The unit hold the charge well and I only had to recharge at night! Very useful when traveling with group as it can accommodate several phones or pads. I used it for work and the speed is sufficient to pull large data! I use this every time I travel to Japan and travel there two to three times a year! I don’t ever have to use other WiFi so I’m always connected.