The product arrived at our hotel ahead of time, which was fantastic. Unfortunately it wasn't charged, so we lost a bit of time charging things up. The device worked as desired, and handled the load from several devices reasonably well, though battery life wasn't necessarily great, even with the provided power bank. Would use again, price point was pretty good.

I ordered it 3 days before arriving in Tokyo, Japan. Easy instructions, I was connected through my trip. The battery pack was handy on my day trip Osaka. I would definitely rent again

So glad we got one of these! Easy to collect from the airport from a friendly staff member. Easy to connect to (can accept multiple users with a good range). Also comes with a back up power pack which we actually didn't really use, but good to know we had it (can also be used to recharge your phone with the correct connector). Very good connectivity even in the middle of nowhere. Fantastic all round. Highly recommended.

This was my 2nd time using this service and it's simply the best!

The Wi-fi works well and able to keep 3 devices connected constantly without issues.
Battery tends to last the whole day, so just charging it at the end of the day is sufficient for a whole day's requirement.

Excellent service and will use again for sure.

Easy and convinient.

Very reliable & fast

We ordered two units for hotel pickup on arrival. Package was waiting for us upon check in. We didn’t experience any problems during our ten day stay in Japan. We were able to drop the units off in the prepaid envelope at Haneda airport. I highly recommend Japan Wireless.

Was very helpful to rent this WiFi. Thank you so much

Very good communication and service is excellent!