It helped us use Google Maps to get around, and keep in touch with the people we were visiting. The only thing is some times a phone would randomly disconnect, but it was a very easy fix. Battery lasted half the day, and then we would just use the charger that came with it for the 2nd half of the day! Just don't forget to charge it!

Worked well during our vacation

Reasonably prices, worked well in all locations we visited including Kyoto, Tokyo, Osaka, and Hakone. Battery lasted about 10 hours. Comes with a back up battery, but the one we had was useless because it was dead and wouldn’t charge up. Luckily we had our own back up battery which we used to charge it up when it died. Good idea to have your own back up battery pack for wifi and cell phones just in case. Pick up from hotel front desk was easy and
returning it by dropping in a mailbox was also easy. Would use Japan Wireless again!

Japan's public transit is unlike any other country. The Premium Wi-Fi was a life saver in the middle of rush hour in the train stations to determine which route to take. This wifi worked seamlessly everywhere we traveled. Very reliable network and I would recommend to anyone. Easy pick up at the airport post office and the staff are quick to reply to emails.

We used this pocket wifi for a 13-day trip from Tokyo all the way down to Okinawa and it worked perfectly. The back up battery was helpful when either the wifi or one of our devices was running low. We had 3 devices connected and no issues at all. Highly recommend this service.

It was really helpful for our 15 days trip to Japan. There was no network issue. Extra battery is a must and you will be able to enjoy this pocket WiFi all day long.

Excellent service.

Reliable connection.

Used for a month while traveling in a Japan and service was excellent!

We ordered this the day before arrival which is too late to receive the next day. Unfortunately on their website delivery was promised the next day but then we were told it would take three days for delivery. We were refunded the three days and it arrived in good shape. It was easy setup and easy return. Next time I will order way ahead of arrival.