works everywhere, just perfect ! never had any problem recieving, using or sending it back !

Excellent service at a great price... a must if visiting Japan

Always Works perfectly during biz trips in japan.

Very useful to have your own portable wifi. Easy to arrange with Japan Wireless and pick up/drop off. One concern is relatively short battery life. You have to recharge every day

My husband and I both used the rental Wifi unit for 12 days and used Google Maps and Wifi frequently throughout the day. We found the Wifi typically lasted until late afternoon, but having the backup battery was very helpful so we always had coverage. The Wifi worked on the Shinkansen and other trains and the pickup/dropoff process was very easy. I would rent a Japan-Wireless unit the next time I travel to Japan!

The whole process is pretty easy and straight forward - book and rent online, pick up pocket wi-fi package at airport post office, use as needed, pack in prepaid envelope and drop off at airport post office before leaving Japan. Connectivity was consistent. Did not have any problems connecting at all. The only thing I'll mention to would-be renters is that the pocket wi-fi does get relatively warm to hot while in use for extended time. It's probably best to have the pocket wi-fi away from any temperature-sensitive items you may have. If there is a way for the pocket-wifi to stay cool during use, it would be perfect!

Very user friendly and had no issues with coverage

Light, easy to connect, connected all my devices at once, battery has a long life.

I recommend this product very highly as it made our lives in Japan so much easier

Terrific product. Made staying in touch in Japan a breeze. Highly recommended!