The device was delivered on time at the hotel and return process went great as well. The device always worked perfectly and is very simple to use.

The device arrived exactly as described. It was easy to use, and the signal was always excellent. Drop off was simple. Would use again!

Was a lifesaver during my trip! If you don't want to pay extra for an international data plan but you would like internet connection from anywhere in Japan, this would be what you want to get. I had little to no connection issues and it has a battery life that lasts throughout the day. In the case that it doesn't, it comes with a portable charger to charge it!

Had it posted to Narita T2 post office, collected easily, and used it in Tokyo, Toyama, Kyoto. Never needed to use the spare power-bank (eg we were generally mobile from 9am to 7pm). Google Maps for trains and buses and Google Translator most usefull. Easy to post back before leaving. Definitely would use again.

The service was highly available and always had a strong signal. Everything from internet browsing to video streaming was lag-free. I was able to connect through my organization's VPN to the states and work without issue.

Worked perfectly, never had any issues. pick-up and return were very quick.

Worked great and was reasonably priced. Pick up and drop off was super easy.

Worked very well for two weeks, the free powerbank was very welcome, too !
Thank you very much for that service that made our trip much easier !

I can't fault this at all. It's easy to use, everything is clear. Next time in Japan I'll definitely be using this again.

Its services always great. My trips were so amazing with the high speed and anti-buffering connection from Japan Wireless. I used its during my 2017 and 2019 trips to Japan. And I'll still use Japan Wireless for the next trip.