The logistics of pickup and return was well thought out. The device worked as advertised. The wifi speed was much faster and dependable than the free wifi available throughout the cities. Highly recommended.

Excellent service. 10 days of solid Network connectivity.

Delivered on time and worked perfectly. Was so nice to have wi-fi with us while we were in Japan. I would highly recommend this service.

Long battery life, good connection and great communication.

Ha funzionato alla perfezione con tre dispositivi collegati. La batteria dopo un giorno di utilizzo era ancora al 30% consigliatissimo!

Have your private WiFi with you all the time. No slow public WiFi but awesome fast private WiFi useable on all your devices.

Google translate, google maps and other services are a must have when traveling in Japan. During my 7 weeks trip I never had an issue with the WiFi! Once had a connection issue but the English customer support hotline helped and fixed the issue in under 5 minutes!

I can only recommend getting one of these for your travel in Japan!

a must have to travel in Japan. Easy to install and to work with.

This is one of the best decisions I’ve made, the connection was great, the speed was great. I used it all over Tokyo, Osaka, Kyoto and Okinawa. I absolutely would do rent their equipment again

Very convenient, easy pick up and drop off. Was able to make great use of our time while travelling the country.

The portable Wifi router is a life-saving device. It provides constant and fast internet access without having to purchase an extra phone SIM card. Moreover, contrary to phones, it can easily accommodate 2-3 tethered devices thanks to its strong battery. The router we used in our trip was functioning perfectly until the point of a massive network failure of Softbank, which created a "blackout" that lasted several days. So, while the idea of the router is indeed excellent, internet accessibility is not always guaranteed due to network failures. Surprisingly, Softbank network failures are not very uncommon in Japan, so it would have been better if Japan Wireless was using another mobile network.