Whole experience was seamless! Pickup at airport, great reception EVERYWHERE!!!! The wireless router was nice and small, easy to fit into pockets. A battery backup was included in the package, a very slim device which meant very portable. Never had to use backup device even though we were out and about for 12-14 hrs most days! Great value for money, highly recommend Japan Wireless!

I like this solution and the internet connection was great. Even if I lost it it came back super quickly.
The only thing that was not great was the cable - it was damaged and stopped working after 2 days so I had to buy a new one. Also carrying with me the box, charger and the battery was not very comfortable but it wasn’t a big problem. Overall I think it was great to have that option to stay connected.

We loved the convenience of pick up and drop off at Haneda Airport. The directions inside the package were clear and easy to follow. We n ever had a problem connecting and the charge held all day for us. We couldn't have been happier. We will use Japan Wireless next time we are in Japan.

Wifi veloce, batteria duratura, acceso tutto il giorno arrivava tranquillamente a sera. Facile da configurare!
Lo consiglio 😌

Very glad we rented this device. It was extremely helpful and the process of pickup and return was easy.

Very simple to use, very reliable

Easy to use and return

It exceeded my expectations. We had excellent coverage while in Japan. Keep up the great work

We rented a pocket Wi-Fi during our 10 day trip to Japan and it worked very well for us. The service never dropped and was a great alternative to using an eSim. The pick up and drop off process was very easy, I was so happy to know that we could just simply mail our pocket Wi-Fi back before going through security. Also, having a back up battery was very convenient. I highly recommend Japan Wireless to anyone looking to have constant Wi-Fi while in Japan!

Strong signal and works very well. Only issue is that it drains battery quickly so needed to charge it often. Overall very satisfied.