So originally I was very on the fence about purchasing the portable Wi-Fi, but on reflection it made my trip so much easier and greatly enhanced the experience. The WiFi was always reliable, worked everywhere and the battery life easily lasted all day. Likewise they make the whole process very simple. Strongly recommended, definitely worth the money.

This is my 3rd time renting this device while traveling to Japan. I have recommended it to all my family and friends. Pick and returns are so easy and self stamped return envelope is convenient! I have rented this device and utilized it for my side trips from Tokyo to Hakone and even as far as Tokyo to Osaka on the bullet train . I did not have any interruptions in service. It linked all of my devices for myself and my 2 sons. I believe you are able to connect 10 devices. I personally do the pick up and drop of at the airport post office so I am able to access google maps immediately.

Good product, but it déconnected and we had lost le password, happily it reconnected himself

It did a great job doing our stay in Japan. Easy to use, very good service. I really appreciate all the accessories attached like the additional power device

It was really easy to use and it worked perfectly almost everywhere (one brief exception while on Mount Fuji, but it soon reconnected). It was so useful to have internet connection at all times for travel information, train timetables, directions etc as well as staying in touch via social media, sharing photos and internet calling. Pick up and return is very convenient. I had it delivered to my hotel in Tokyo, where it was waiting when we checked in, and returned it at Osaka airport. The battery lasted 8-10 hours with two devices connected and recharged quickly. Excellent service from Japan Wireless. I can’t recommend this highly enough, I’d give it 10 stars if I could.

Excellent service. Batteries were running low within the day

Very nice and so helpful to always have the device in my backpack. Never lost and can always find things I need.
Very greatful that you exist

Very good

This service was perfect and very useful.

Great resource - had no problems at all.