Excellent

We were pretty much very happy with our pocket wireless. We received it at the airport as soon as we landed (though QL liner booth was a little hard to find), and mailed it from the airport on our way back. We travelled all over the country with our wi-fi without any problems. We were 2 people using it for our mobile phones and occasionally for our laptops. The last 2-3 days our internet kind of slowed down because we were reaching the end of our quota. The slowing down made Google Maps work really slow and it was bit of a bummer in Tokyo. Our advice is not go too hard on watching videos with this wi-fi. It is not limitless, so use it wisely. We kind of exaggerated the video watching and I wish we didn't. Otherwise, we recommend this product.

I was in Japan for 2 weeks, and a friend recommended I get a personal WiFi from Japan Wireless. Another friend who went right before me told me she wished she'd gotten one. So I signed up for it. Couldn't have been easier! It was in my room when I arrived at my first hotel, worked flawlessly for the 2 weeks, and was dropped of at the desk at the last hotel I was at. The *only* worry was keeping it charged (which is normal and expected)! Otherwise, I had access to *good* WiFi throughout my trip, on the bus, on the train, wherever we were. Perfect!

Worked perfectly.. and easy pick-up at AirPort postoffice

Having visited Japan many times it is difficult to find free wi-fi when out and about. We tried the Premium Wi-Fi from Japan Wireless and it was excellent. It was delivered to our hotel and we were connected to the internet continuously throughout our trip. We had 5 devices connected and were a always able to use it to look up train timetables and search for information at anytime. You just post it back in the prepaid envelope before you leave Japan. Highly recommended.

I ordered this service before my trip, when I was still in the United States. The wifi unit was waiting for me in my hotel room when I arrived in Japan. The unit was dry easy to use, and it worked perfectly and I always had WiFi available wherever I went. I used WiFi calling and messaging so I didn’t get charged for any international calls made back to the US on my data calling plan. The battery lasted all day, and they even included an extra charged battery just in case I needed it. When it was time to return the unit, I just enclosed the unit in the included mail envelope and dropped it in the mail box at the airport before my flight back home. It was easy. I will definitely use this service again. It was an outstanding experience.

This is our second trip to Japan and our second time renting a portable WiFi from Japan Wireless! Makes travel in Japan so easy and the rental process is so convenient! Love it!

I will recommend this to anyone.

Excellent

Works as intended. Really easy to set up and they give you an extra battery as well as a carrying case. The download speeds are perfect and it works for multiple devices. I'd recommend this to anyone, especially families so they can all just share one device.