I'm 69 but found their instructions to set up easy to follow. It was delivered to our hotel as requested.

cannot imagine traveling in Japan without portable router in this period of time, and Japan Wireless is simply the best, affordable, with great customer help and care and a product like good shoes, it helps you get where you want to go.

Excellent Wireless Device. Very happy to have this compact WiFi available while on our visit in Japan. Long lasting for the whole day and with a back up battery. Simple hook up to iPhone. Easy to return envelope to drop into post office mailbox at the airport before departure. Only difficult part was finding the kiosk booth at the airport, so a map would help in the future.

It was easy to pick up from airport and drop off in the mail. We had no issues with the WiFi, it worked throughout the areas we visited in Japan. We used this service two years ago and would use it again on our next visit.

Very good, I was veryy Happy with this Product

This worked really well within Tokyo and even in Hakone. Internet was stable every time I needed it and it lasted mostly through the day. Pickup and return were really easy

Ordering and using Japan Wireless was the best decision. It was so easy as Japan Wireless had my wifi waiting at our hotel and all I had to do was drop it off at the airport mailbox when departing from Japan. I never ran out of battery and everything was provided, a backup portable charger and charger. My husband and I were both able to use it seamlessly.

Good. Just a little hard to connect at the start of the day.

I've enjoyed using the pocket WiFi, it has been working everywhere for me, I never experience any issues, and the fact that it has unlimited gb is a life saver

perfect service in every way. Delivery to hotel no problem. Everything worked perfectly