The pocket WiFi was waiting for me at the Haneda airport. Quick and easy pick up.

Thank you!

Order process is so easy. The Wifi had already arrived at my adress so I could start immediately. Very intuitive to use. Will definitely order again.

Japan Wireless has a great service for pocket wifi; we used it for our trip to Tokyo, and we couldn't have asked for more. The little pack with spare battery and cables was very handy, and the little machine was portable and lasted all day before needing a change of battery or recharging. As for the instructions, they were clear as day, and the retrieval/return was straightforward, with a friendly guy at the airport when we arrived, and an envelope included to post everything back. That was so simple and easy, and we were very pleased to get a confirmation e-mail once it had been returned and received. The correspondence was all very helpful and clear, even with some travel tips and sights to see, which was a nice touch. We're even using them again for our next trip. Arigatoo gozaimasu!

Had no problems using this WiFi for google maps. Ordering, pickup, and drop off was easy! Thanks!

It was a great experience thanks for your service

Excellent coverage in Tokyo, Hakone, Gora, Osaka, Nara, Kyoto

Excelent for traveling arround japan!

Perfect item, the signal was very good everywhere we visited, I recommended this purchase, it was easily to used. Thank you very much for everything

Good service.

The Pocket WiFi worked great and we traveled a great portion of Japan. I had an incident where I had to deal with customer service and they were also very helpful.