I worked during the Olympic Games 2020, having travelled from the UK. I was recommended to invest in a portable device so I was constantly linked to WiFi. The device I ordered arrived at my hotel within 24 hours. Outstanding. For 5 weeks I never lost the signal. Easy to set up and link. Customer service outstanding. Price to rent outstanding. Return policy so easy, and again outstanding. I cannot recommend this company enough. Absolutely outstanding.

I use the device on a daily basis for streaming, gaming, and just browsing the internet, and it is excellent. Customer service is fantastic; they reacted quickly and handled my issue.

Great reception everywhere and great customer service.

if you are looking to rent a wifi, this is the place to get it. wonderful service, great product, easy to return. 100% will use again.

I received your router today and it was very easy to use so hope it continues for the next 3 months! Thank you for excellent communication and service!

appreciated to deliver quickly during busy time before christmas.

they are the best internet rental company. with good customer service.

The reliable signal with high speed interest everywhere you travel in Japan.
It is better than my internet connection at home.
100% recommend

This is my 2nd year with JapanWireless and it has never failed me. The signal is always good and the internet speed has been stable all the way.

The device was fine, nothing special but fast enough to run zoom calls and netflix, and also to have multiple devices connected at the same time.
I was really impressed with the customer service - there was a problem with our device but we were provided with extremely fast assistance and were sent a new device immediately. I would definitely use the company again.