This is our second time renting with Japan wireless. The customer service is very good and responsive. Product is v easy to set up. First time everything worked very well. Second time, the dongle was very slow to charge but we managed. Due to reliability of and service, I would recommend Japan wireless.

Very happy with this portable wifi. Worked everywhere I went and was easy to use

This pocket wifi worked as advertised. Great coverage and no glitches. Service is reliable and instructions were easy to follow. Convenient pick up at your hotel and envelope provided to drop off in mailbox at airport at the end of your stay. Would highly recommend!

Great service.
They delivered the wifi device at the hotel. It was already there when we arrived

One of the best and necessary deals that all visitors exploring Japan need to secure prior to traveling. We're so please with the signal quality and strength that, almost without exceptions, allowed us to stay connected.

1. i really appreciated the way i received and returned it. very efficient.
2. the internet functioned perfectly, regardless the location
3. possibility to connect several devices.
4. money very well spent

Great product to have while traveling in Japan! A real step up from using your normal carrier on a world plan, the speeds can’t compete.

Excellent. Never had any issues

Cheap and very effective! Long lasting battery, barely used the powerbank they gave me for free!

smooth transaction. the pocket WIFI really provides good internet connection anywhere in Tokyo.