It was delivered to our hotel the day it was scheduled. It was easy to use and my husband and I both could use while walking around Tokyo, Hakone and Kyoto.

Great and Easy to use. Wifi battery last the whole day, I never had to use the portable charger to charge it through out the day. Friendly and great service.

Everything ok, good connection everywhere

We used Premium Wifi, in three people at the same time, for two weeks in Tokyo, Kyoto, Hiroshima and Osaka without ever a problem.
Highly recommend their service!

Muy buen servicio en todas partes. Simple contratación, simple uso y simple devolución. Lo recomiendo!!

Ordering was easy and pocket Wi-Fi delivered to my hotel. Emailed and printed instructions were provided. Wi-Fi device performed well. Return via post office box at airport was easy.

In Japan, many places are still written in Japanese, so we were really happy about the simple function. It is small, robust and easily accessible almost anywhere. Well recommended.

All the process for reservation of the pocket WiFi from Japan Wireless was quick and easy. I did the reservation in advance and it was good. Once in Japan, it was easy enough to find the place to retrieve the device.
I had an issue with the speed at the beginning but it was easy to get an answer to solve my issue.
The connection with the device was mostly reliable but I had some disconnections from time so it was a bit difficult to work (especially when you need a stable connection) with this connection sometimes but overall, it worked mostly fine. Anyway, the service is great and reliable enough for everyone.
I can recommend it!

Great coverage. So handy for my 10 day visit to Japan

I recently hired a pocket WiFi from Japan Wireless for my trip, and it exceeded all my expectations. The device was delivered to our hotel a couple of days before we arrived waiting for us in our room once we checked in.The device was incredibly easy to set up and it provided a strong, reliable internet connection throughout my entire stay. From bustling Tokyo to the serene countryside, I never experienced any connectivity issues. The battery life was impressive, lasting me all day with heavy use. Returning the device was just as hassle-free. Japan Wireless truly enhanced my travel experience, allowing me to navigate, share moments, and stay connected effortlessly. Highly recommend their service!