The service is easy to use with clear instructions. The connectivity was also very good. The only places we could not get consistent connectivity were when were in very rural areas of Hokkaido. Only complaint my husband and I had was that when it lost connection in those areas it took a while to come back online.

Worked well with 2 phones using for wifi coverage in Japan

My family travelled to Osaka & Kyoto in Oct 2024. We've booked a pocket wifi from Japan Wireless. The produce worked excellent throughout our trip. It was very convenient to pick up at the airport and to drop off at a mailbox before we left Japan. I highly recommend using their products.

Probably the most helpful tool on our entire trip.

I went to Japan recently with my friends and we got a pocket wifi each. It was super convenient and simple to use. I highly recommend getting one when on a trip. It was small and compact it fit in my purse or bag. Depending on usage you may need to bring along the charger they provide but if not then it should last the whole day.

Easy pickup and drop-off. Reliable service for our cross country trip to Japan.

Service was solid Tokyo to Osaka. Instructions were clear. Charger was a USB Micro. Backup battery was definitely required for long, full days.

Great experience, WiFi puck was delivered to my Tokyo hotel room as promised, use was very simple & had awesome WiFi service my whole trip in Japan (Tokyo, Kyoto, Osaka, Hiroshima).

Great value in terms of cost, and will definitely do this again on my next Japan trip.

I would recommend this product for anyone travelling around japan. Easy to use and reliable.

Excellent value for money