This service and device are great to have, especially when you're not in an area with free wifi. Follow the instructions for the return process (and make sure the charging block is flat inside the envelope lol) and it's a pretty seamless process.

I’m glad I found this service—it was super easy to use! If you don’t have an unlocked phone for an eSIM, a pocket WiFi is a great alternative. It’s simple to connect—just join the network. The unlimited data was a lifesaver since I used over 10GB in two weeks, especially when my partner’s eSIM wasn’t working he was able to connect. However, the WiFi was slow in crowded areas like Disney and Shibuya, and I experienced occasional disconnections in Tokyo. Pickup and return were quick and hassle-free. Highly recommend!

Me Silvio mucho gracias por eso dispositivo

easy, convenient and service setup with the hotel and easy to use!

This pocket Wi-Fi worked perfectly! I highly recommend it. Returning it was super convenient—you can drop it off at any red box.

Works perfect, no problem at all

Worked well. It was fast. And a very solid connection. It did randomly shut down a few times

Worked well wherever I went on our trip

5th time visiting Japan, and always trusting Japan Wireless for my travels. Convenient, good service, trustworthy.

Very good service all along our trip in japan