The device worked as described. My only complaint was that the hours for the pickup location were different from the actual hours, which caused some initial stress.

All of us in the family and friends can share the service which isn’t happening if I buy an E-sim for myself. We are very happy about your service. I have been using your product for years. Thank you.

Wir haben es zu Dritt verwendet, jeder mit 2-3 Geräten und hat alles perfekt funktioniert. Internet war schnell und wurde nie gedrosselt obwohl wir im Zug auch NFL Spiele angeschaut haben. 2026 werde ich es nochmals buchen.

It worked very well! Only had to restart it once in the beginning, and then no problems for 19 days.

My wife and I recently visited Japan for three weeks. We were able to roam around multiple cities and multiple locations with no issues of loss connect connectivity. Highly recommend Japan wireless for your connectivity needs.

Excellent reception even in mountainous areas. And truly unlimited internet without any hidden restrictions.

everything was ok. thanks a lot

the pocket wifi worked really well, was even better than most of the hotels wifi we would have access too. small enough to fit in coat pockets, jeans, or bags and not heavy at all! it held the charge for a good amount of time. would 10/10 recommend for anyone unsure if they should rent one.

Highly recommend this service if you are traveling all over Japan without a compatible phone. The Wi-Fi worked effortlessly and all the time. Rental and return process is excellent.

WE used our pocket wifi all the time during our 38 day trip to Japan. At one time the plug for charging stopped working and I informed Japan Wireless who rushed a replacement to my next destination. It turned out my Apple phone charger plug also worked for the wifi so we never had an interruption of service.
We never had any slow down in speed which some people have mentioned. Pick up and drop off went well at Haneda. I would recommend Japan Wireless.