Very simple to use, very reliable

Easy to use and return

It exceeded my expectations. We had excellent coverage while in Japan. Keep up the great work

We rented a pocket Wi-Fi during our 10 day trip to Japan and it worked very well for us. The service never dropped and was a great alternative to using an eSim. The pick up and drop off process was very easy, I was so happy to know that we could just simply mail our pocket Wi-Fi back before going through security. Also, having a back up battery was very convenient. I highly recommend Japan Wireless to anyone looking to have constant Wi-Fi while in Japan!

Strong signal and works very well. Only issue is that it drains battery quickly so needed to charge it often. Overall very satisfied.

We used the Pocket Wifi across 3 cities - Kyoto, Hiroshima & Tokyo.
At no point did we have any issues with connecting our phones to the device or being able to access data.
Highly recommended

Good as always. Used this pocket wifi for a few times now and never had a problem. One thing this time though, they gave me the wrong cable to charge the pocket WiFi. But since I had one with me from my phone it wasn't a big deal for me

Always reliable, and easy to use.
I use them all the time.

practical, reliable and easy to use

It was the greatest device ever while in Japan as my husband were able to access wifi while travelling about across numerous regions. Small
enough to fit in my fanny pack. Pick up and return process at Narita was hassle free. I highly recommend it.