Always excellent service. Always delivered on time.

Good service and very friendly user

Good service almost everywhere. The portable battery pack could be upgraded to a fast charge.

I am extremely happy with the fast delivery of the devices. It arrives the day before I get into Japan. This really helps out for me.

It worked all the time while in Japan. Very reliable and useful when we moved from place to place. Worth it.

Service quality was superb. And the pick up and drop of of the unit was seamless! Loved it and would recommend

So easy - we had our pocket wifi delivered straight to our hotel in Tokyo and picked it up at check-in.

Great coverage, simple to use, and the return process was easy.

My 6th or 7th time using Japan wireless. Never fails. Excellent coverage even outsidide of Tokyo. no bandwidth limit.

Found ourselves without the ability to use an eSim while in Japan. Ordered a WIFI puck online before getting on the plane to Japan. Once landed, picked up a Wifi puck from Japan Wireless in the airport. It was.fully charged and ready to use. It was reliable for the 7 days we used it and it supported 3 people traveling together and had great range and battery life. Return was simple. Cost was even less then an eSim consideri g 3 of us were using it simultaneously. Highly recommend.

Internet connection while on the go has never been this awesome. No worries of any sort. My son and I both connected to the Japan Wireless wifi and through constant googling map we were able to go every destination so easily. There wasnt a day we got disconnected. Highly highly highly recommend. I will definitely come back to Japan Wireless and recommend it to others. Thank you for a top-notch service.