We brought the wifi to different locations and it worked well the whole time.

Very reliable, no problems whatsoever with the device. The instructions to claim and return the device were clear and easy to follow

Third time using this service. Easy to pick up and get started even for a technology challenged user. Charged extra battery supplied which we didn’t have to use. Will use again.

Good & we can share

This is the second time I have rented and used japan wireless. Definitely the best! Pick up is so simple. And turning in just requires a japan postbox! Would recommend for any traveler!

We never lost connection in 3 weeks (except in LONG train tunnels - but even then it reconnected almost instantly upon exiting the tunnel). It was fast and reliable, worked on top of ski mountains, in city subways and in rural villages.
We were able to make crystal clear video and phone calls on Facebook messenger and WhatsApp.
Having reliable internet in Japan was probably the best investment we made on this trip as it meant we could communicate, navigate, book tickets and read menus and signs all with just our phone.
Being able to pickup and drop off the wireless at the airport was so easy. We only wish Osaka airport desk stayed open later, as we got through immigration at 857pm, but by the time we found and arrived at the pickup location (outside the airport train station a 2min walk away if you know where you’re going) they had closed at 9pm. So we had to make another journey back to the airport the next day to pickup our pre-booked wireless.
Anyway, we were very happy overall and will definitely use this again next time.

The product was easily delivered to my hotel and I felt that it worked perfectly for my needs. Very minimal issues and very useful

Seamless experience. Cheaper than alternatives

Easy pick up and drop off. Consistent connection. Been a customer 3x already!

Fast speed and unlimited data while travelling in Japan. Thank you for the amazing service!