Never had any issues with the device nor service...it was easy to pick up and drop off. Extremely convienent!

Wifi worked all the time perfectly everywhere

Pretty straightforward. A bit of confusion on my part as to where to pick up the device at Narita (4rth floor post office). But everything else was as advertised. We have T-Mobile (US) and I get broadband in Japan but it is just barely usable. This is a much better way to go. Supported 4+ devices no problem.

I have used the Japan Wireless service for all my Japan trips, and have always had a good experience. The product is easy to use, and easy to return. I have the product delivered to my hotel on arrival, and it is ready for me when I get there.

Good performance of the devices, be sure to load the power pocket every night!
Then you'll be assured of perfect wifi

I will use it again in the future.

Everything worked fine!

Nunca falló

The Pocket Wifi was very useful and user friendly.

Worked well. It stoped working for a few days, but they sent me a new one, and I got the money back for the days I´w lost.