I was very happy with the service, especially as i travelled around a few cities:). Didn't have any problems with the batteries. Very easy to use and return.

The delivery arrived at my hotel exactly as intended. The wifi was so easy to setup and battery lasted a long while. I used it all day and the speed was fast. I'll be using Japan Wireless again the next time I visit Tokyo. You'll never need mobile roaming days or having to connect to random Wi-Fi ever again.

We were quite happy with our rental router. Had 2 mobile phones and 2 IPADs connected. Good reception and speed.

Nice customer service ! An usefull stuff for travelling in Japan !

The best in Japan so convenient love this Wi-Fi thank you Japan wireless

Not EZ to pick it up in Haneda airport ( hard to found JW kiosk).
Work great, high speed!
The battery was not good, too weak.. But the company JW replaced the old battery for a new unit the same day. Nice service and fast respond. Thank you, guys.

The wifi unit we used worked well. Efficient service. Unit was at our Kyoto hotel when we arrived. We were able to mail it back to Japan Wireless from our Tokyo hotel. Very convenient.

Japan wireless router worked flawlessly. Easy to install. I would highly recommend to family & friends visiting Japan.

Great wi-fi. Worked on our vacation. Convenient pick up and return. I asked our concierge to ship it for me.

very good , easy , fast , no problem at alllllllll