The device run well during all my trip in Japan, even in the countryside! It was my third or fourth time usind Japan Wireless and it's great

I read many reviews comparing pocket wifi devices in Japan and based on those I chose Japan Wireless. Very glad that I did! The unit was waiting for me when I checked in to my hotel in Tokyo and our group of 6 adults and 4 kids used it constantly for the following two weeks without a single problem! It was a lifesaver for keeping the children occupied on trains, finding addresses, and in general keeping up on schedule. No outages or slow connections either. Would definitely recommend it to anyone traveling with a group!

Great device, works as described, easy to find pickup location and easy drop off at the mailbox. Will use again in future trips!

It was an easy pick up at the airport. Easy set up on my phone to get internet access. Battery power was sufficient for the day but had an extra power pack just in case. Would totally recommend was so useful to get train info on Google maps. And was great for disney and universal studios for booking rides! If I go back would most definitely use japan wireless again! Price was decent for what you get!
Easy drop off at the airport with provided packing envelope, just drop off before going through security!
From Canada

So easy to use was delivered to our hotel in time and return was so easy
Communication with the company was great when we need to extend rental for one more extra day

We used this for an on the go hot spot and it worked great at a great price - highly recommend

Excellebt coverage. Tokyo - Kyoto no issues

Provided reliable wifi for our trip in Tokyo, hakone and nagano.

Easy pick up and drop off

Would use service again

The Premium WiFi was delivered as promised and worked flawlessly throughout our month in Japan. We easily connected four devices.

Highly recommend.

The rental was very easy, and the service was excellent.