Excellent service and the product worked very well.

I highly recommend the unit. Everything went smoothly, the pick-up at the airport, the usage and the later return at another airport. The WiFi is stable, fast and was sufficient for 2 people. The battery lasts one day so you could easily recharge at night.

Very good. Would use it again.

My family and I recently completed at two week trip through Japan and this little device was amazing to have. It allowed us to use our phones to connect connect with family back home. Pick up was easy at the airport and drop off was just as easy. The device comes with a portable battery pack to keep you up and running throughout your day.

This is the second time dealing with Japan Wireless and they never disappoint me, I rented the modem and everything is amazing , easy receive and easy return process.

Thank you so much for your service

Was at the hotel when we arrived. Easy to use and return. Worked great!!!

This has been my go to wifi rental whenever I travel to Japan. Always through all these years, very reliable.

So easy to connect and work perfectly the entire trip

I did a mistake at the moment of choose the product I wanted, and I chose the pocket wifi and I really wanted eSIM, I requested my cancellation and the staff proceed accordingly. really great service.

Battery life was good. I was able to use it for around 12 or so hours. No real issues with it. Speed was good and rarely had any issues with the connectivity.