My device stopped working for the last few days of our trip but they sent me a new device same day and refunded me for the time it stopped working. I will be using them again

Had no problems with my wireless connections!! Thank you for the reliable service!!!

My trip was for 8 days around Tokyo, Kyoto, and Hakone and never once did I have any trouble with this device. Going to definitely use this company again for my next trip.

Very easy and convenient to use. Was great for the while family

I appreciate the convenience of pickup and drop off.

mahalo

Great fast and easy to use

My wife and I used this while we were exploring Tokyo for the first time. Very easy to use, comes with an extra charger which was helpful! Helped us navigate our way through the different parts of the city! Definitely going to use this EVERY time we visit

We often walked used the device from 8am until 9 or 10pm without running out of battery. Days when we needed to use GPS on our phones constantly, we sometimes had to use the included back-up battery by the end of the day, and it was great that they provided this.
Coverage was very adequate. We only lost connection temporarily when we were deep in the valley of some mountains with no antennas anywhere, but even then we were not completely without internet.

Connection is seamless and the reception & speed is very good.

nice service .. and easy when you pick up and arop it