Had no issues using this my entire 3 week trip. Coverage was consistent and battery life was great.

Very good connectivity!

Very good service, will choose again next time we are in Japan

Item was at hotel upon arrival and return was easy as everything was enclosed.

Very fast internet, good connection, long battery life, extra powerbank made a good addition too. It just at my experience, prepare first before going down the underground subway as the connection will lost there, as it happened to me when going to osaka castle. But the connection was back online when i went up the surface again. Overall this is a very good choice when going out. Will order again next time. Thank you

Used Japan Wireless Premium for a 10-day trip around Tokyo and Kyoto. Whilst we did not use the device for much beyond messaging, maps and the essentials, the service was overall excellent.
The battery life, whilst a little inconsistent, held up very well (on average somewhere around the 8 - 10 hour mark). For peace of mind, I would recommend the Power Bank extra unless you intend on bringing your own.
Pickup from the airport was fairly straightforward with clear instructions emailed in advance. Setup was surprisingly simple (even after a long flight!) and after the initial 5 minute initialisation phase everything worked flawlessly. Very helpful to have the pre-paid return envelope too.
Would recommend and would definitely use again.

It works very well, it has coverage everywhere. If I have to put a but is that even with the portable battery is not enough to have it plugged in all the time. Although it does not take long to turn on and give connection can be somewhat annoying. Also add that the device gets quite hot when it is plugged in for a while.

The company all perfect, no doubt in my next trip I will count on them but perhaps with a SIM and not with a pocket wifi.

Super useful! It worked perfect!

The product worked great with no issues with service. Great value for the money! I have used this product many times and the only negative is the charging cords did not work properly on many occasions.

Good choice
Reliable,fast, easy to pick up and drop off.