While process was easy, pick up to return. WiFi worked great & the battery came in handy several times!

We highly recommend Japan Wireless. Picking it up at the airport and returning it is very easy and hassle-free. We were traveling in Japan for six weeks, and the router didn't let us down.

This was so useful to have, and was an easy pick up and they couldn’t have made the return easier!

I rented the Japan Wireless Premium Pocket Wi-Fi for 22 Days trip across Osaka, Kyoto, and Tokyo in July 2025. I chose it because I needed constant internet access for maps, translations, and uploads, and I didn’t want to rely on public Wi-Fi.

The device was super easy to set up—just turn it on and connect. It supported up to 5 devices, so my family of four able to stay connected. Speed was consistently good—video calls, Netflix, social media worked fine. Battery lasted around 9 hours, which was enough for a day out (it also comes with power bank).

Coverage was excellent in all three cities, even on the Shinkansen. The device was lightweight, comes with a rectangular pouch with chargers.

Pickup at Kansai Airport, although we had some difficult time to locate the as the instructions not that accurate and the return was just dropping it in a prepaid envelope at the airport postbox—super convenient. Price which I found reasonable for the value.

Overall, highly recommend this service for tourists who need reliable internet in Japan.

The portabe Wifi on our last trip was about AUD$110 more expensive for the same data and coverage, but what really impressed me what that I made an error in the place of collection and when I approached the booth at my arrival point, they immediately issue me a device with only and AUD$12 fee to cover the transport of the other device. Pretty happy with that!

Fast, reliable, and super easy to use. Will use again for sure next time in Japan!

It was easy to order, and once we landed in Tokyo, picking it up was smooth. We quickly got the Wi-Fi up and running, and it worked flawlessly during our two weeks in Japan

Worked 99.9% of the time, only had to restart 2 times. Worked everywhere we went.

From airport pick up to mailbox return, the process was simple for travelers to use. The wireless product worked as advertised. While pricy as a last minute selection, the functionality was fine. Limited emails from the provider were all very appreciated, especially when they confirmed the device had been returned.

Best pocket WiFi. I never had an issue using it. I will for sure be using this pocket WiFi again