Pick up was easy the device was great, it could hold up almost a day but with the extra battery you don’t need to be worried. We had reception in most of the rural areas we went and everywhere in the cities

The connection was excellent, the battery lasted all day, I only charged it once a day, it worked perfectly and it was very useful.

Service was spot on efficient. Instructions were simple and clear. Range of Wifi is outstanding. 10/10

Excellent. Couldn’t have navigated japan without it. Fast connection.

Fast internet
No data cap
Great coverage
Easy pickup and drop off
Very convenient
The battery lasted all day with the provided battery pack
What more can you ask for?

Very good everywhere. Handy to have the extra battery

Well worth the rental cost for our trip to Japan! Used it in Nagoya, Osaka, Kyoto & Tokyo without an issue. One full charge was enough for a day/night out. Also used on multiple Shinkansen trips & in metro without a break in service. Being able to have multiple phones, tablets connected at once was a great benefit over data usage on a mobile phone. Being able to return it using the postal service office at Narita departures was very convenient! I'll definitely use the premium WiFi on my next trip to Japan!

Easy, confortable and effective

It’s perfect device for traveler. A

i ordered this mailed to me at Narita airport. that way i had a solid internet connection for sorting out the train routes, email, text, and calling (voice over wifi is free on tmobile). definitely worth it and i drop it off at the airport when i leave.