Great product, highly recommend it. The connection was great the whole time.

After much researching and reading online. We decided to go with Japan wireless, no regrets so happy that we did worked amazing!

They make it so easy, my device was waiting for me at my hotel when I checked in, no waiting in lines to get it or return it. I always use Japan Wireless.

The battery life of the hotspot lasted longer than I thought it would. The battery it came could have been better, but nobody else comes with a battery. The pick up location is hard to find but returning is very easy.

lightweight with great battery life! barely used the battery pack that came with the pocket wifi.

Very happy. The WiFi worked perfectly and the process of pick-up and return was very smooth and efficient. It was my second time using it and I will definitely use it again.

I have rented this product over 5 times and it is a mandatory part of any visit to Japan. Even though I also activate international calling and data on my U.S. cell phone plan, I find this very useful as my US carrier provides spotty coverage and slow speeds. This service is much more reliable and faster

I found it very easy to set up and coverage was good. Had to switch network a few times, but not a problem.

We had problems with the powebank and reached out to Japan Wireless. Got a quick response and a new powebank sent to my hotel the next day.

Great that it can be used by several devices at the same time.

Amazing service! Will definitely recommend and use again.

Super convenient to have wifi everywhere I went