I ordered this a month before I came to Japan, and it was super easy to pick up once I arrived at the airport. Setup was super easy. It did take a few minutes for my to connect to the device but when it did I never had any problems. I had this for 8 days and I was able to navigate the city while using my phone and watched YouTube videos while resting in my hotel room, or on a coffee break at a restaurant or cafe. It has a really good battery life. I charged it at night and used it the entire day with no problems. I will be getting this again on my next trip.

Everything was fast my package was waiting for me at the airport didn't have any problems the whole time battery life is great and the return envelope makes returning easy. Will definitely use again.

We ordered this service from overseas before arriving in Tokyo. Had the items sent to our hotel in Tokyo.
Set up was easy and it was a boon to have this as, even though we had signed up for international cellular, the cellular service was weak in many places.
The only issue was that once in a while the Japan wireless WiFi took some time for a page to load.
Returning the items was also easy.

From booking this online, and picking it up when I landed, this package from Japan Wireless was invaluable on my trip. So easy to setup and use, and always reliable, thank you.

Using Premium Wifi in Japan was perfect! It worked like a dream on our shared devices. It was an incredibly easy pick-up at the Tokyo airport, and then a simple drop-off in any mailbox using the provided envelope. Highly recommended for ALL travellers to Japan!!

Connected 24/7,super

Easy to book and return. Lags in some areas in Nara.

Very good product, easy to pick up from Narita Airport and to return with included prepaid envelope. The device's battery tended to get low relatively quickly. Previously I used devices with better batteries

Worked perfectly and power was a must by the end of a day touring
Is pick up at hotel and easy drop off at airport
Great company to deal with
Would always recommend them

Japan wireless had great connection during our 2 week stay. Pick up and drop off was easy. Directions were very clear. We appreciated the pouch with battery pack and wire. Our battery did not work very well but we had our own so we were ok.