I have used Japan Wireless twice and both times have been seamless. Ordered online, scheduled pickup and drop off at the airport with no issues. Affordable and easy to get connected.

The whole process of ordering, receiving, usage and returning was seamless. Very well organised as you would expect and the unit performed faultlessly.

Worked well, pick up and return was very convenient. Would definitely recommend.

We were very rucky to have wireress device on our stay in Tokyo, Very Good 👍

This is my second time in Japan and I have used Japan Wireless both times. The first time was smooth pickup at the airport, great access, and easy return. This time I had a late flight into a smaller airport. There was no airport pick up available. Japan Wireless sent my WiFi to the post office just a block from my AirBnB. It was easy to pick up, communication with the staff was fantastic. The WiFi service worked and was great, on both mainland and Okinawa. While there was a spare battery pack, I ended up not needing it despite all day WiFi. Excellent!!!

It came as told, it worked as I wished - everything was fine, thank you!

Used it for 10 days and was pretty convenient to have while traveling. Easy pick up and return

I had scheduled my pick up at the airport but unfortunately my flight was delayed and the kiosk to pick up the WiFi was closed (6PM, I think). I contacted the company via email and they were able to send another unit to my hotel the next day. I will most definitely
rent the WiFi again!

Everything worked perfectly except the charging and connection cord. Could not charge the WiFi or the battery pact. Good thing I had spare Circe’s to charge both the battery and WiFi simultaneously. Wi-Fi worked flawlessly and connecting the battery pact ensured an entire day of usage.

It was easy to pick-up, easy to drop off. Wifi was uninterrupted. 👌🏼