I travel to Japan at least once or twice a year and Japan Wireless is my go-to for pocket-wifi service. It’s easy to book in advance and pick-up at the airport so I can use immediately upon arrival. I never have any trouble with connection and data speed is fast, even with multiple devices. I will definitely be using Japan Wireless again in the future.

Lasted a long time.

When our hotel had spotty wifi, we were in a jam, as we needed internet access desperately, but we were in the middle of rural Japan! Japan Wireless to the rescue! We were able to order and receive pocket WiFi in just a few days, delivered to our hotel in a rather far corner of the country. The service was prompt, courteous. Return was easy--just put everything in the prepaid envelope and drop off in a post box or office and you're done! The only drawback was that the device battery was short, maybe 2 hours, and the extra battery provided gave another 2-3 hours. For most of our needs, this was not a problem, but it became a problem on a long shinkansen ride.

Easy, convenient, and affordable!

We booked the pocket WiFi online and picked it up at Haneda after arrival. It was super easy. We were in Tokyo, Kyoto and Hakone with our family of four using it constantly. We never had any connectivity issues and it was fast.
We were given an envelope to mail
It back on our departure from Narita. We dropped it in the mailbox right before immigration and customs at Narita.
Very affordable $71for unlimited WiFi 10 days.
We got an email on arrival in the US that they had received it back.
Seamless, affordable and I would highly recommend it. Great communication with customer service.

From the pick up at the hotel, the great speed over multiple devices and the drop of at the airport… overall excellent!
The battery last just over half the day and the battery pack they gave us charged it quickly and was sufficient to get through the day!
Will use again on our next trip!

We used Japan Wireless for our first time trip to Tokyo and the service was easy pick up, easy use, no interruptions service and convenient drop off. I would recommend and use again.

Everything was very easy to follow; it works perfectly. I would recommand this company

Easy-to-understand ordering and delivery options, easy to use, and good connectivity. Delivered to our hotel without any issues. Easy to contact customer service for extensions and other queries.

Met all our expectations for hassle-free wi-fi while on vacation in Japan.

Easy pick-up and delivery at airport. Seameless internet access during a great vacation