4 hours of use but wonderful service

This product and service was great! It was easy to use and made our visit to Japan much easier. My husband and I traveled in Japan on our own, so we really needed WiFi for maps, train schedules, and other information, which we could easily access at any time. The additional battery also came in handy on days we were out and about for more than 9 hours, when the WiFi device's battery died.

Rented this for my past 3 trips to Japan. Great customer service, very easy to use pocket wifi that has good range, long battery life and comes with an additional battery pack, which I only had to use once. You can also have it delivered directly to your hotel so it's there when you arrive then you simply drop off in post box right outside departure gate at Narita airport (comes with return envelope). Highly recommend and would definitely rent again.

We truly appreciated the efficiency of both the service and the device during our stay in Japan. I've picked it up at the post office at the airport, used it for 2 weeks and then simply post it again at the airport. Easy and cool. Also, they give you an extra charger which is useful for charging the device after more than 10 hours of working and for mobile phones. Molto consigliato!

We found the mobile modem brilliant. We used it for two phones an iPad and a computer. All worked very well.

The pocket WiFi has been the best decision of our trip. It has worked everywhere - even in Hokkaido. Long battery and excellent speed. Would highly recommend.

Absolutely flawless service, i recommend it to everyone who will visit Japan.

Couldn’t fault this device. Pretty much internet wherever I went, including the subway.

Everything was just easy and perfect!! Thank you so much

Getting the pocket wifi was smooth. Had it delivered to Post Office and all I need to present was my passport. Pocket wifi came with a pouch for storage which was good as it is easy to keep. However, the spare battery wasn’t working properly. It will show “charging” for a minute but will stop after. Overall, it was still a good experience.