A perfect service across the board. It was easy to book my device and the pickup instructions were clear.
The device functioned perfectly throughout my stay and the spare battery is a helpful inclusion.
Dropping the device off at an airport postal box is easy.
I would definitely use this service again.

Great job. Love it!!

I traveled to Japan in April and I had pre ordered my wifi service through Japan wireless, picked up at Haneda Airport with no issues, had the service for 16 days which was amazing, ordered 2 portable wifi as we were a group of 7 but 3 were seniors which needed there own wifi to get around as the group would split, never had an issue it worked flawlessly. Would highly recommend. You will need it.

The equipment was waiting for us when we arrived at our hotel and was quick to set up. Wherever we travelled in Japan over our two week visit we always were able to get the network service. The whole process has been easy and the cost very reasonable. Returning the equipment when we left was also straightforward and we received confirmation of the safe return a day after our arrival back in the UK. Would definitely recommend Japan Wireless Premium WiFi service.

Excellent service from ordering before flying, collection at the airport and use of the device while travelling around Japan. Battery lasted all day everyday, some days were close to running out but no issues. Would use again.

Work great in Nagasaki,kobe,osaka,kyoto,Yokohama and tokyo

We had three devices connected and everything worked reliably and quickly the whole time

I am very happy with this product and and services. It is also very practical to return at the airport. Thank you !

I do not have any complaints on product.

I have used Japan Wireless several times and the pocket wifi has worked flawlessly allowing me to stream videos without any buffering.