Highly recommend using premium Wi-Fi device as it is compact, user friendly and long lasting battery life.

I accidentally put in the wrong address the first time, and was able to get in contact with support and basically get it redelivered the same day.

The connection itself was fast and reliable. The return process was also extremely easy. Highly recommended for anyone visiting Japan.

Wish more countries had such a seamless and convenient service.

Picked our hotspot at the Narita post office and used it for 7 days all the way to Okinawa. It was so nice to stay on continuos high bandwidth all day. On our way back to the US we dropped the hand bag package in the post office box at the Haneda terminal (in a self-assessed envelope -provided). Highly recommended service.

This made our trip perfect! We were able to use our phones wherever we went!

Fantastic service as expected. Equipment was waiting at hotel as arranged even though we arrived a few hours early. Constant access around Japan even up a mountain. Easy to return at airport. Great price hassle free. Highly recommended and I will use this service again.

absolutely perfect, thanks

We got two units for our big group, which gave us fast and reliable internet throughout our 10-day stay in Japan. Pickup and drop off at the airport was easy and convenient. We were initially worried that we would not make it before the pickup place closed at 9 p.m. because we were coming in on a late flight. The customer service was very helpful to discuss our options if that happened. Fortunately, we arrived just in time to pick up the package at the counter. From there it was plug and play. Very easy to use. The return was a breeze as well, and the instructions were very clear. Pricewise, it's one of the cheapest options there is. We were very happy with the service and will choose Japan Wireless again on our next Japan adventure!!!

It’s fast and also easy to use. Good for temporary use or when traveling.

Loved the service, we ordered the router prior to the trip and picked up at the post office inside Narita airport. Worked perfectly, battery lasted well too. Dropped off before we entered the security in the provided envelope at the end of the trip. Highly recommend.