In the beginning, there was an issue with the package because the Pocket WiFi was addressed to a different person but has the serial number that I have. The Postal employees and what I assume is the representative from Japan Wireless was able to resolve the problem fast.

The Pocket Wifi was reliable even when we were in the Subway. The process was fast and eay. I'm really glad I was able to get one even at the last minute.

Very good service!

Mai avuto problemi di disconnessione,la durata della batteria è giusta. Consigiato!

Excelente!! El internet funciona siempre súper bien, es fácil de recoger y de entregar. Es una muy buena opción.

Great for travels through Japan!

As an engineer, I appreciate good electronics, this was PERFECT. 11 days, $94, June 2019. Speed test showed 30 Mb/s although my daughter was using it at the time. Do NOT USE Verizon travel pass, 500 meg limit then 100x slower. It bricks at 10 am. Rent this! Deliver to your hotel, love this product. Mail it back at airport or last hotel. This is a real review, Santa Barbara Ca. July 3, 2019.

Good service, delivered in time and came everything as promised, easy to use

It works very well for us.

we used it mainly for navigation and stayed well below the 95mps.
Pick up at Haneda required some asking around but once we found the place was quick and smooth; The device worked great and lasted about 8h every day (Backup is included..)

Great Service