We were happy with this Wi-Fi service and it was easy to use. Didn't have an issue during our entire 12-day trip except when we first tried connecting to the device, but the staff at the pickup kiosk fixed the problem so make sure everything is functioning before you leave the airport. The connection speed was fast enough for 2 cell phones. The only spotty area we encountered was in the mountains of Hakone while riding on the Railway. We kept the portable battery plugged into the device all day and it lasted long enough so we could recharge it overnight. Be mindful that it can get hot and overheat. Overall very satisfied with this product and would use again next time.

Works very well, comes with battery pack, simple and fast.

My husband and I planned a two-week visit to Japan and were unsure about which pocket Wi-Fi rental service to choose. However, we are extremely pleased that we decided to go with Japan Wireless!! The pick-up and drop-off process was incredibly easy and convenient since they had locations right at the airport. Moreover, their rates were the best when compared to other rental options. We were delighted to find that the Wi-Fi provided by Japan Wireless was consistently stable, and never encountered any connectivity issues. Additionally, the pocket Wi-Fi came with a battery bank, and a full charge typically lasted us the entire day without requiring a recharge. We will be using Japan Wireless again for our next visit!

Very good. THANK YOU

Fast and reliable internet

We loved using it for our 15 days in Japan! It was convenient and effective, even when we were hiking the Kumano Kodo trail in the southwest mountains.

I was very pleased with the quality of the service and the convenience of having this during my travels in Japan!

Easy to use didn’t give us any problem it comes with the battery pack and it’s good for the whole day.

Loved it! Thank you!

very convenient way to get wifi around japan. it was delivered to our hotel and we just dropped it off at the post office box at the airport.