All worked smoothly as expected. Third time Japan Wireless customer. Always delighted.

Easy, simple and a must have for travelling in Japan
Very good value

Really reliable strong connection when stationary, would recommend on longer stays.

Appreciate how easy it was to collect and return. Device could be smaller, but worked as promised and was reliable. Would recommend!

Excellent service would recommend

I chose the premium plan for unlimited wifi and I am very pleased with my month of it. It worked great in most areas, however it was very slow in certain areas (didn’t work in train stations, outside city malls). It is truly unlimited though because we used heaps.

No problems. Battery lasted the whole day and night. Excellent WiFi!

Great experience, what really surprised me is the charge 😂 100% is enough for the whole day

This was an excellent solution for travelling in Japan. Pickup and return at Haneda was straightforward and the unit was simple to use. Battery life exceeded the specified 10 hours, so we never needed to use the additional battery pack. Very good value for money.

Wonderful pocket wifi to bring on the travels in Japan. Worked really well, from start to finish. We arrived early to our hotel and had to leave our bags for a later check in. The envelope had arrived so we could start using it right away, extremly easy set up.

Only downside was the powerbank, that did not charge very fast nor gave much power to the wifi. Ended up using my own, for both phone and wifi.

Will use Japan wireless again.