Worked well for us..

I am so glad we decided to get a portable wireless WiFi when traveling to Japan! It was necessary to use Google maps without incurring cell phone charges (we stayed on airplane mode). We did not use the translator I ordered so can’t speak about it. The WiFi kept its charge for about 15 hours and an overnight charge for it back to 100%. Easy to return in the envelope provided from our last hotel. The connectivity was better than the hotel WiFi. The WiFi worked everywhere we went even in train tunnels. Highly recommend!

Service very important and so good

Easy to pick up, use and return!

It was great and the process was very quick and easy! I was able to have service everywhere on the trip!

Great service and battery life! Easy to use and set up.

Worked perfectly Price-performance ratio was also okay

We rented a pocket wifi for our 9 day trip to Tokyo and could not have been happier with the product and service. The package was waiting for us upon arrival at our hotel, with easy to follow instructions, and a return envelope. The wifi worked flawlessly for our entire trip. Highly recommend!

My experience with Japan Wireless was outstanding! I compared pricing to use an International provider plan or Japan Wireless, and the pocket Wifi was less expensive. The pocket wifi & charger was waiting at my Tokyo hotel upon arrival & the had total ease with set-up. A pre-labeled envelope was provided to easily return the items the day of my departure from Japan. Would both recommend or use again if visiting Japan!

Great service, lean pick up and easy return, reliable device and solid connection, excellent value for money.