Customer Review Summarization by AIUsers are highly satisfied with the Japan Wireless eSIM service, highlighting its ease of setup, reliable connection, and fast internet throughout their travels in Japan. Many travelers appreciate the seamless installation process and consistent performance, making their trips smoother. Overall, the eSIM has proven to be a preferred choice for data connectivity in various locations, including urban and rural areas.
easy setupreliable connectionfast internetcustomer experiencewide coverageThis was our first time directly using the services of a local internet service provider in a foreign country. The two prepaid sims, the pocket wifi and the pocket translator were promptly delivered to our hotel a few days before we arrived. The two packages were waiting for us when we checked in. The instructions for installing the SIMs, and using the pocket wifi and pocket translator were clear, concise and easy to understand. I had no problems activating the devices. The SIMS were to be used as back-up internet connections in case the pocket wifi failed or ran out of battery. That combination worked very well although we used the pocket wifi mostly and the SIMs only at times. The internet connection was very dependable and crucial when we were navigating the train systems, looking for the venues and taxi stands. During our week long trip, the internet connection and signal did not fail us during the more crucial travel moments (even when we went underground to the subway.) With one smart phone connected (sometimes two), the pocket wifi battery was good enough to last most of the day. The charging time for the pocket wifi and its power bank was faster than expected. The self addressed envelope and the instructions to return the equipment was also very clear and easy to understand. It was easy finding the post office at the airport where I dropped the package off. I highly recommend Japan Wireless to anyone visiting Japan.
Worked well!!!!!!!!!!!!!!!!!!!
Easy to pick up from airport and set up. Worked really well for the whole time we were on holiday. Good range, speed and battery life (with provided powerbank). Easy return at airport. Would recommend.
Great service and easy to access
Once installed eSIM worked really well for us. Would definitely recommend.